Returns & Exchanges
At THACKER, we want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we accept returns and exchanges on unworn, tagged items within 30 days of delivery.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Print Your Label
Follow the prompts to download and print a prepaid shipping label, which will be emailed to you immediately upon completion.
- 3.Package Your Items
Securely pack your items in the original packaging, ensuring all original tags are attached and the packing slip is included.
- 4.Drop Off and Track
Drop off your package at any authorized carrier location and keep your tracking number to monitor the status of your refund or exchange.